Supporting safe family connections

Family Pathways North West

Discover Family Pathways, facilitating contact across the north west.
Who We Work With

Building a brighter future for children, one step at a time.

We primarily support local authorities across the North West, offering a trusted service that meets statutory requirements while keeping children’s best interests at the centre. We also work closely with social workers, guardians, and other professionals to provide a multi-agency approach.

img_2.png
what we offer

Welcome to Family Pathways Service

Supervised contact

Structured and fully supervised sessions that allow children to have safe, positive contact with their family members.
Contact Us

Supported contact

For families who require a lower level of supervision but still benefit from guidance and support during contact.
Contact Us

Social work

Providing professional support and guidance to families, ensuring children’s wellbeing and safety remain top priority.
Contact Us

Transport services

Reliable and safe collection and drop-off support to ensure children can access their contact sessions without difficulty.
Contact Us

Hospital contact

Facilitating safe, supportive visits between children and family members during hospital stays, ensuring comfort and connection.
Contact Us

Welfare checks

Speech Therapy

Conducting regular, thorough welfare checks to ensure children’s safety, wellbeing, and overall healthy development.
Contact Us
Why Choose Us

Building a brighter future for children, one step at a time.

Supporting children’s growth and development every day, helping them achieve a brighter, healthier, and happier future.

  • Experienced and trained contact supervisors.
  • Child-focused approach to every session.
  • Neutral, safe, and welcoming venues.
  • Flexible scheduling to meet the needs of families and local authorities.
  • Commitment to safeguarding and professional standards.
img_2.png
Testimonial

What they say about us

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

FAQ

Most Popular Questions

Family Pathways Service are a private organisation that supports safe contact between children and their non-resident parents. Contact supervisors observe and intervene if, or when necessary to ensure that the contact for the child is positive. Family Pathways Service have specially trained staff who will fully supervise a child’s contact with a non-resident parent. We are impartial and independent from the authorities.

No, not if you don’t want to, we have arrangements that enable the handover of contact to not include the need for parents to meet. Parents however are responsible for their children always while at the Centre so you must wait with your child until your ex-partner arrives. Or your ex-partner is asked to arrive in advance so that you can simply bring your child to contact without the concern of seeing your ex-partner. The Centre staff can deal with the handover of your child so you don’t need to meet your ex-partner.

You must inform the Centre and if applicable your child’s social worker as soon as you become aware of this.

As this is time limited and a special time for children to spend with the parent they no longer live with, we ask that new partners or other family members do not attend the Centre without prior agreement. Please also keep disagreements away from the Centre. Remember that your child is hurting too. If you are a private client you will be asked to attend a pre-contact visit to agree to our terms and conditions before contact can commence.

Family Pathways Service Centre is a safe, friendly and neutral place where children of separated families can spend time with one or both parents, and sometimes other family members. It is a child centred environment that focusses on the needs of the children.

The most important people that use our Centre are the children. We aim to create a warm, relaxed, sociable atmosphere where you and your children can enjoy yourselves. The Centre has an area with a variety of games, toys and books for children of all ages. You may want to bring along some favourite toys, snacks/drinks, or other things you might need such as nappies. Family Pathways Service is run by fully trained staff. They are sensitive and impartial, so they do not take sides. Children’s Contact Services work to a strict confidentiality policy and have all been through an enhanced Disclosure Barring Service. (Formally known as the Criminal Records Bureau).

Contact Us

Need More help?

Get in Touch

If you are a local authority or professional looking to commission supervised contact services, or if you are a parent seeking more information, please contact us:

Customer Service

888-2002-234

Office Hours

07.00 AM - 05.00 PM